ZENARATE COACH
AI Coaching Delivered in the Flow of Work
Deliver personalized, AI-powered coaching that helps people build skills and improve performance.
Performance coaching based on
yesterday's calls
Deliver ongoing, personalized Call Review Coaching by analyzing recent interactions and performance data to uncover strengths, gaps, and opportunities to improve—powered by our Evolve AI Agent capability.
Customer experience insights
Reviews recent interactions to identify trends and skill gaps.
Coaching conversations
Guides focused reflection using transcripts and performance data.
Timely reinforcement
Strengthens skills while context is still fresh.
A true adaptive learning capability
Enable continuous, adaptive learning with an AI Tutor by helping learners close knowledge gaps, access relevant training, and get answers when they need them—while optimizing training for agentic AI coaching.
Configurable agentic AI coaching
Powered by a self-serve, no-code agentic coaching authoring platform
Adaptive learning
Adjusts based on what learners know, struggle with, and need next.
In-the-flow support
Lives inside everyday tools like Teams—as well as our platform—to support learning without context switching.
Build leaders who are ready for anything
Build stronger day-to-day leaders with a Leadership Development Coach by applying proven AI coaching insights to help leaders prioritize action, prepare for difficult conversations, and support their teams.
Conversation readiness
Prepares leaders for performance reviews, feedback, and development discussions.
Practice and reflection
Enables leaders to improve through real leadership moments.
Personalized leadership training
Personalized training delivered just in time for key leadership milestones.
More+
100+ Integrations
Comes with off-the-shelf integration capabilities to tie agentic coaching context to your HRIS, LMS, WFM, CRM, Knowledge, and other Performance Systems.
Conversation Analytics
Coach integrates with Zenarate’s Analyze conversation insights dashboard to help you evaluate Coach performance and gain insights across daily coaching conversations.
Document + Knowledge Management
We support advanced document parsing and knowledge/skill tagging to help you optimize your content for use by AI Coaching Agents.